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Tuesday, 4 April 06 :: on hold. blech.

there's a non-profit organization (a) that i have to deal with because i work with a non-profit organization (b). i really don't like working with a, because everything i do with them is such a pain in the ass. i can't simply order software, i have to order a particular amount.. and when i think i've got that amount ordered, i don't.. so then i have to call them...

.. and its calling them that its the major pain in the ass. i've been waiting now for 23 minutes on hold. i've been known to wait for 40 - 60 minutes on hold. *sigh* i must say, i'm terribly glad i have a speaker phone here.. or else i'd go totally nuts.

i also must say, i can't wait to enter the world of academia.. because hopefully it won't be *i* who has to wait on the hold with these people for this time... or maybe i won't have to wait on hold at all, because there will be enough money in the budget just to go down to the store and buy what we need at the greatly inflated prices there. or maybe i won't have to wait online because all i'll be using is open source software, where i only need to wait for the damn download (great alliteration, don't you think?) to finish, rather than people to get off the darn phone.

*sigh*

posted by brooke at April 4, 2006 01:33 PM

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about
i'm brooke, born in '73. i am currently a phd student in instructional technology. this is the blog where i capture all the neurotic, and the few non-neurotic, moments that seem to come with being a phd student (if you want to read less neuroses and more professionalism go to: oer's, dl's, reuse and culture: it's about a phd student researching digital resources in a multicultural world). i have been from eugene, oregon for a long time.. 8 years specifically (its my home now, but i grew up in southwestern virginia), but now i'm here in logan, utah at utah state university. after finding my roots in eugene i never could have expected that i would leave that liberal oasis and head to utah. but i did and there are days when its a blessing and days when i'm tempted to go back to oregon and beg the folks at lost valley educational center to let me move in. but i won't leave because there are days when this process is better than any kind of high i could ever imagine. what else? i collect things, i have 2 cats, 2 kayaks, 2 laptops (i'm a geek - one mac, one pc). i can be emailed at brookesblog@rivervision.com.

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